Maintain
Website maintenance, CMS updates, plugin, module and package updates.
Monthly support for the websites and platforms your business depends on.
Your website or platform should not become a business risk. Stackzup provides practical monthly support — maintenance, monitoring, updates, security and technical fixes — so issues are handled before they interrupt your team, customers or sales.
If your website or platform has no current support (or the people responsible don’t know how it works), we will take it on: investigate the setup, stabilise urgent issues, document access and dependencies, and help move the platform to secure hosting and an ongoing support plan.
Record 01
What Stackzup does
A retained technical support service for business-critical websites, apps and platforms.
Stackzup looks after the parts of your digital setup that usually get ignored until something fails. We apply updates, investigate errors, resolve bugs, check performance, monitor uptime and keep your platform in a fit state to run.
Protect
Security patches, backup checks, hosting checks and platform health reviews.
Fix
Bug fixes, broken page repairs, form issues, email issues and technical faults.
Watch
Uptime monitoring, performance checks and support for unexpected issues.
Operational note
A site can look fine on Monday and become a problem by Friday.
Software changes. Hosting changes. Plugins break. Security patches are released. Forms stop sending. Payment flows fail. Small technical problems become business problems when nobody owns them.
Stackzup gives your business a regular technical owner, with planned maintenance and clear support routes when something needs attention.
Cover / 02
Monthly support coverage
CMS updatesScheduled
Security patchesPriority
Bug fixesIncluded
Uptime monitoringWatched
Performance checksReviewed
Backups/checksVerified
Hosting/server checksAssessed
Technical adviceAvailable
Platforms / 03
Support for the systems your business already uses.
Stackzup is designed for established business websites, CMS builds, ecommerce systems, internal tools, booking platforms, portals, marketing sites and custom web applications.
- Business websites
- CMS platforms
- Custom web apps
- Ecommerce sites
- Internal tools
- Customer portals
- Booking systems
- Hosted platforms
Rescue 03a
Platform Rescue & Ongoing Support
Take on unmaintained platforms, stabilise them and onboard into regular support.
Many organisations inherit websites or platforms with no clear support path. Stackzup will take ownership: investigate the setup, stabilise urgent issues, recover or consolidate access, document dependencies, and recommend secure hosting and an ongoing support plan.
Assess
Rapid technical review, prioritise critical faults and create an immediate stabilisation plan.
Recover access
Recover or consolidate credentials, map dependencies and record required access for future support.
Harden
Apply urgent security patches, verify backups and fix obvious vulnerabilities to reduce immediate risk.
Host
Review hosting, advise on improvements and assist with migration to secure, managed environments if needed.
Onboard
Deliver a handover report, runbook and onboarding into a suitable monthly support retainer.
Issue Log / 04
Examples of issues handled
Contact form stopped sending
Diagnose mail delivery, plugin changes, server configuration and form validation.
CMS update caused layout problems
Review the update, isolate the fault, patch the theme or rollback safely.
Checkout or booking flow failed
Investigate logs, third-party services, payment settings and recent changes.
Site became slow after content changes
Check caching, images, database load, hosting limits and front-end assets.
Retainers / 05
Monthly subscription support plans
Each plan is a professional support retainer. The aim is continuity, not cheap one-off fixes.
A
Essential Support
For brochure sites, smaller business websites and platforms that need regular care.
£4.99per platform / month
- Core and plugin update checks
- Monthly maintenance pass
- Basic uptime monitoring
- Small fixes and support requests
B
Business Support
For active business platforms where issues affect leads, sales or team operations.
£25.99per platform / month
- Priority maintenance schedule
- Monitoring and performance checks
- Bug fixing and issue investigation
- Technical advice and improvement notes
C
Critical Platform Support
For revenue-critical systems that need closer attention and emergency support routes.
£199.99per platform / month
- Enhanced support coverage
- Security and platform checks
- Incident response planning
- Maintenance planning and release support
Multi-platform estates, ecommerce stacks and custom infrastructure can be quoted separately where wider coverage is needed.
Response / 06
Clear expectations, sensible urgency and practical communication.
Planned updates, checks, maintenance notes and minor improvements.
Broken forms, failed pages, admin errors, checkout problems and visible faults.
Site offline, serious security concern, business-critical outage or platform failure.
Reliability statement
Support should feel steady, documented and accountable.
Stackzup gives your business a consistent technical partner who understands your platform, tracks what has changed and can respond when something is not right.
You get practical support, not noise. Maintenance is planned. Problems are investigated. Fixes are explained clearly.
Start / 07
Put your website or platform under active care.
Send the platform details, current concerns and the level of support you need. Stackzup will review the setup and recommend a suitable monthly support plan.